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Become a Member
Last updated March 18, 2026
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the LYVE website www.lyvemedspa.com and any services provided by JPS Management CA LLC doing business as LYVE (“we,” “us,” “our”). By accessing or using our site and services, you agree to be bound by these Terms.
2. Definitions and Scope
“Client,” “User,” or “You” refers to any individual accessing or receiving services from LYVE.
“Services” refer to medical, aesthetic, and wellness treatments offered by JPS Management CA LLC, doing business as LYVE, whether provided in-studio or through other approved care pathways, as determined by LYVE.
Services include, but are not limited to, neurotoxins, dermal fillers, microneedling, PRP, PRF, Sculptra, collagen stimulators, aesthetic injectables, weight loss treatments, peptides, exosomes, salmon DNA therapies, IV therapy, vitamin injections, and other medical aesthetic or wellness services offered from time to time.
LYVE reserves the right to modify, add, suspend, or discontinue any service or treatment offering at any time. No specific service is guaranteed to be available at any given time.
3. Eligibility and Medical Disclaimer
Our services are available only to individuals 18 years or older or with parent/guardian consent. LYVE services are not a substitute for medical advice from your physician or healthcare provider. We do not guarantee results, and outcomes may vary. All services are provided under licensed medical supervision.
4. Appointments, Cancellations, and Payments
All appointments require a deposit and must be booked in advance with a valid credit card on file.
Any cancellation, reschedule, or no-show that occurs less than forty-eight (48) hours before the scheduled appointment time will result in forfeiture of the deposit. Deposits are non-refundable, non-transferable, and may not be applied to future appointments once forfeited.
Arrivals more than 10 minutes late may result in the appointment being unable to be performed, as it cuts into treatment time and does not allow the proper time required to meet the standard of care. There is no guarantee treatment can be performed, rescheduling is at the provider’s discretion, and the $100 deposit will be forfeited.
For group appointments, a $100 deposit per person is required. Group appointments require seventy-two (72) hours’ notice to cancel or reschedule. Cancellations, reschedules, or no-shows within 72 hours will result in forfeiture of the deposit per person.
Payment is due at the time of service unless prepaid. All sales on services are final.
5. Refunds and Returns
All sales are final.
Due to the nature of medical, aesthetic, and wellness services, LYVE does not offer refunds or exchanges on services, consultations, deposits, injectables, medications, skincare products, prepaid packages, programs, or gift cards.
Prepaid services are non-refundable and must be used within the stated validity period, if applicable. No refunds or credits will be issued for services not used, partially used, or declined after purchase.
6. The Vault Annual Membership
1. Membership Fee & Term
The Vault is a $199 annual membership billed at the time of enrollment.
Membership is valid for 12 months from the enrollment date.
The membership automatically renews for an additional 12-month term unless canceled prior to the renewal date.
2. Auto-Renewal & Cancellation
Membership automatically renews annually to the card on file.
Written notice of cancellation must be provided at least 14 days prior to the renewal date to avoid the next annual charge.
Cancellation requests must be submitted in writing via email.
The $199 annual membership fee is non-refundable.
If membership is canceled, member pricing and benefits expire immediately.
3. Refund Policy
All membership fees are non-refundable.
Membership is not redeemable for cash value.
Unused membership benefits do not roll over and expire at the end of the 12-month membership term.
4. Non-Transferability
The Vault membership is:
• Non-transferable
• Non-shareable
• Valid only for the enrolled member
Member pricing may not be extended to other individuals.
5. Member Pricing & Limitations
Membership provides access to exclusive member pricing on eligible LYVE services.
Services are not prepaid and are charged separately at the time of treatment.
Member discounts apply only while membership is active and in good standing.
Member pricing may not be combined with other promotions, discounts, or special offers.
If membership is canceled or expires, member pricing is immediately revoked.
6. Chargebacks & Payment Disputes
By enrolling, the Member acknowledges that the membership fee is non-refundable.
If a Member initiates a chargeback or payment dispute for a valid membership charge:
• Membership benefits will be canceled immediately.
• Member pricing will be revoked effective immediately.
• The Member may be permanently ineligible to enroll in future LYVE membership programs.
LYVE reserves the right to pursue recovery of disputed funds, associated fees, and administrative costs as permitted by law.
Members agree to contact LYVE directly to resolve billing concerns prior to initiating a dispute.
7. Pricing Adjustments & Modifications
Non-member pricing may change at any time.
Member pricing is guaranteed only during the active 12-month membership term.
LYVE reserves the right to modify membership structure or pricing for future renewal periods with notice prior to renewal.
8. Additional Policies
All services remain subject to LYVE’s:
• Cancellation policy
• No-show policy
• Medical eligibility requirements
Membership does not waive standard appointment policies or fees.
7. Privacy and Health Information
We collect personal and health-related data to deliver safe and effective services. We are committed to protecting your privacy and follow HIPAA standards where applicable. Please review our Privacy Policy for full details.
8. Intellectual Property
All content on this website including logos, images, text, and videos is the property of LYVE and may not be used, copied, or reproduced without written consent.
9. Limitation of Liability
LYVE shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website. Services are used at your own risk.
10. No Medical Guarantee
All services offered by LYVE are provided under licensed medical supervision; however, individual results will vary. LYVE does not guarantee any specific outcome from treatments. Information provided by LYVE is for general wellness and educational purposes only and is not a substitute for medical diagnosis or treatment from your personal physician or provider.
11. No Medical Advice Disclaimer
All content on this website and any communications from LYVE are for informational and educational purposes only. They are not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your personal physician or qualified healthcare provider with any questions you may have regarding a medical condition. Use of LYVE’s services does not replace a relationship with your primary medical provider.
12. Client Assumption of Risk
By voluntarily receiving services at LYVE, you acknowledge and accept the inherent risks associated with aesthetic and wellness treatments. You understand and agree that LYVE shall not be held liable for any adverse reactions, injuries, or outcomes resulting from treatments, whether known or unknown, and that you assume full responsibility for your care decisions.
13. Limitation of Liability – Client Responsibility
LYVE, including its officers, employees, medical directors, and contractors, shall not be held liable for any injury, loss, or damages resulting from your failure to follow post-treatment instructions, misuse of prescribed products, or refusal to follow medical recommendations. You are solely responsible for disclosing relevant medical history and complying with all follow-up care.
14. Non-Refundable Services
Due to the nature of medical and aesthetic services, all treatments, packages, and wellness programs are non-refundable once rendered. LYVE reserves the right to assess any exception on a case-by-case basis, but is not obligated to offer refunds or exchanges for services performed as agreed upon at time of booking.
15. Binding Arbitration Agreement
By receiving services from LYVE, you agree that any dispute or claim related to those services, including but not limited to claims of negligence or breach of contract, shall be resolved exclusively through confidential binding arbitration in Orange County, California. You waive your right to bring or participate in any class action, jury trial, or other court proceeding against LYVE or JPS Management CA LLC.
16. Indemnification
You agree to indemnify, defend, and hold harmless LYVE , its officers, staff, and affiliates from any claims, losses, damages, or legal fees resulting from your use of our services or breach of these Terms.
17. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the website or services after changes are posted constitutes your acceptance of the revised Terms.
18. Dispute Resolution
These Terms are governed by the laws of the State of California. Any disputes shall be resolved through binding arbitration in Orange County, California.
19. Contact Us
For questions about these Terms or your rights, please contact us at:
LYVE – JPS Management CA LLC
1870 Harbor Boulevard Studio 32 Costa Mesa, CA 92627
Email: hello@lyvemedspa.com
Phone: 949-828-3424